Privacy Policy -

1 Personal Data Administrator

1.1 Administrator of personal data CZEKO Group, s.r.o., company registration number: 64048951, VAT registration number: CZ64048951 with registered office no. 47, 400 02 Chuderov, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ústí nad Labem, Section C, File 9651 (hereinafter referred to as the "Administrator"), declares that all personal data processed by the Administrator is strictly confidential. The Administrator shall handle them in accordance with the laws of the Czech Republic and the European Union.

1.2 The Administrator collects, stores and uses your personal data in accordance with Act No. 110/2019 Coll. on the Processing of Personal Data (hereinafter referred to as the Personal Data Processing Act) and Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union of 27 April 2016 on the protection of personal data. April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter referred to as the "GDPR Regulation"). The individual purposes for which the Administrator processes personal data are further defined below.

1.3 The Administrator collects personal data through its e-shops at (hereinafter referred to as the "E-shops").

1.4 This policy is issued by the Administrator so that you are sufficiently informed about what personal data the Administrator processes, for what purpose, for how long, who has access to your personal data and what your rights are. This policy applies to all personal data collected by the Administrator, whether collected for the purpose of fulfilling a contractual relationship, a legal obligation, a legitimate interest or consent given.

2 Personal Data processed

2.1 The Administrator is entitled to process the following personal data according to the purpose, categories of personal data, categories of data subjects, categories of recipients and according to the retention period as set out in the table below.

No. Purpose of processing Categories of personal data

Categories of the data subject

Categories of recipients Retention period
1 Fulfillment of the contractual relationship Address and identification data User Administrator, transport companies
10 years
2 Sending newsletters and offering  products and services E-mail address, telephone User Administrator Until the objection is lodged
3 Accounting and tax purposes Contact and billing information User Administrator 10 years
4 Statistical purposes
IP address, webpages visited User Administrator, Google (Analytics, AdWords) Until the objection is lodged
5 Legitimate interest Address and identification data User Administrator see paragraph 2.2.5
6 Fulfillment of other legal obligations Address and identification data User Public authorities On request

2.2. The specific purposes of the processing of personal data are explained below.

2.2.1 Fulfilment of contractual relationship means: the relationship between the Users and the Administrator established on the basis of an order, registration, on the basis of a concluded contract.

2.2.2 Sending newsletters and offering products and services means: sending business offers by e-mail.

2.2.3 Accounting and tax purposes means: accounting records in the sense of accounting and tax legislation;

2.2.4 Statistical purposes means: anonymous monitoring of website traffic, monitoring the number of page views, the time spent on the website, the type of device from which you access the website. We collect this data in order to improve the quality of the services provided and to offer users relevant content;

2.2.5 Legitimate interest means: a defense in the event of a dispute; the period of retention of personal data in such a case is 4 years from the expiration of the warranty period of the goods and is extended by the period during which the dispute is conducted. We want to continually improve our services and possibly offer new and better services; we want to prevent obstruction of such activity; therefore, activities that contribute to the fulfillment of this goal are in our legitimate interest. We also have legitimate interests in fraud prevention, direct marketing (e.g. offering relevant services to existing customers), transferring personal data within a group of companies for internal administrative purposes, reporting crimes to the relevant authorities, etc.

2.2.6 Fulfilling other legal obligations means: providing information to bodies active in criminal proceedings, providing information to other public authorities, etc.

2.3 Personal data are processed manually and automatically by the Administrator. 

3 User Rights

3.1 As a user, you have the following rights according to the law

3.1.1 Right of access to your personal data, according to which you have the right to obtain from the Administrator information on whether the Administrator is processing your personal data. The Administrator is obliged to provide you with this information without undue delay. The content of the information is determined by the provisions of Article 15 of the GDPR Regulation. The Administrator has the right to charge a reasonable fee for providing the requested information, which shall not exceed the cost of providing the information;

3.1.2 The right to correct or delete your personal data. If your personal data is no longer needed for the purposes for which it was collected, you have the right to request its deletion. If you do not wish to request the deletion of personal data, but only wish to temporarily restrict the processing, you may request a processing restriction.

3.1.3 The right to obtain an explanation if you believe that the processing of personal data by the controller is unlawful.

3.1.4 The right to contact the Office for Personal Data Protection of the Czech Republic in case of doubt about the compliance with the obligations related to the processing of personal data.

3.1.5 The right to obtain personal data concerning you, which you have provided to the Controller, in a structured, commonly used and machine-readable format. Article 20 of the GDPR.

3.1.6 The right to object to the processing of personal data which are processed for the purpose of performing a task carried out in the public interest or in the exercise of official authority or for the purpose of protecting the legitimate interests of the Administrator. The Administrator shall terminate the processing without undue delay unless it proves that there is a legitimate interest / reason for the processing which outweighs your interests, rights or freedoms.

3.1.7 The right to revoke consent to the processing of personal data at any time if you have previously given consent to the Administrator to process personal data.

2.2.6 Fulfilling other legal obligations means: providing information to bodies active in criminal proceedings, providing information to other public authorities, etc.

2.3 Personal data are processed manually and automatically by the Administrator.

4  Cookies

4.1 Cookies are small text files sent to your browser by the Website. They allow the Website to record information about your visit, such as your language preference, etc., so that your next visit to the Website may be more enjoyable. Cookies are important because without them, browsing the Internet would be much more difficult. Cookies allow you to make better use of our e-shops and adapt their content to your needs; they are used by almost every website in the world. Cookies are useful because they increase the user-friendliness of repeatedly visited websites.

4.2 The Administrator may use the following types of cookies on the Website:

4.2.1 Session (i.e. temporary) cookies allow us to keep track of your individual activities while browsing this Website. These files are activated when your browser window is open and deactivated when you close your browser window. Relational cookies are temporary and all of these files are deleted when you close your browser.

4.2.2 Persistent cookies help us to identify your computer when you return to our website. Another advantage of persistent cookies is that they allow us to tailor our website to your needs.

4.3 In accordance with the provisions of Article 89 par. 3 of Act no. No. 127/2005 Coll. on Electronic Communications, as amended, we hereby inform you that our website uses cookies for its activities, i.e. we process your cookies, including persistent cookies.

4.4 Internet browsers usually include cookie management. As part of your browser settings, you can manually delete, block or completely disable the use of cookies. Please refer to the help section of your internet browser for more information. If you do not allow the use of cookies, some features and the e-shop may not function as they should.

4.5 We use cookies to personalize content and advertising, to provide social media features and to analyze our traffic. We share information about how you use our website with our social media, advertising and analytics partners. By using our e-shops, you consent to the connection of the following services:

4.5.1 Google
4.5.2 Facebook

4.6 In order to serve targeted advertisements on social networks and other websites, we will share information about your behavior on the Website with these advertisers and social networks, but we will not share your personally identifiable information.

5 Transfers of Personal Data to third countries

5.1 Your personal data will not be transferred to third countries.